System Center Service Manager: February 2011

Sunday, February 13, 2011

Strange issues with the SCSM Mangement Server

I sometimes find strange issues with the SCSM management server. For example, my connectors have not synchronized in several days. Performing a manual synchronization does nothing. When I look in the event log, there are no errors, but there is a sync start/end immediately.

I have found that a restart of all the SCSM services will clear this up. If services restarts do not work, a server restart usually does work.

Friday, February 11, 2011

Create Recurring Change Requests

http://www.scsm.se/?p=239

Thursday, February 10, 2011

All work Items assigned to me

http://blogs.technet.com/b/servicemanager/archive/2010/09/28/all-work-items-assigned-to-me-view.aspx#3386613

Tuesday, February 8, 2011

Export all unsealed MPs

http://www.scsm.se/?p=227

Here’s a little powershell script that I use for exporting all unsealed MPs. It’s really useful to run once in a while so you have a backup of all unsealed MPs.
The script will create a new folder with the current date and store all MPs in that folder. Change the $OutPutDir variable to a folder of your choice.
[powershell]
Add-PSSnapin SMCMDLetSnapIn
$OutPutDir = “C:\Unsealed MPs\”
$UnsealedMPs = Get-SCSMManagementPack | ?{ ! $_.Sealed }
$CurrentDate = Get-Date
$CurrentDate = $CurrentDate.ToShortDateString()
$CompletePath = ($OutPutDir + $CurrentDate)
if ( ! (test-path $CompletePath))
{
$output = New-Item -Type Directory -Name $CurrentDate -Path $OutPutDir
}
$UnsealedMPs | %{
” Exporting: {0}” -f $_.Name
$_ | Export-SCSMManagementPack -directory “$CompletePath”
}
[/powershell]

Sunday, February 6, 2011

SharePoint Surveys with SCSM

http://blogs.technet.com/b/servicemanager/archive/2009/12/08/incident-resolution-satisfaction-surveys-on-sharepoint.aspx

SCSM Portal is Slow - I got a suggestion from Travis Wright

I got some more information from one of our devs today. Try this:

Open IIS
Select the Application Pools view
Select the SM_AppPool application pool (unless your portal is using a different app pool for some reason)
Click the Advanced Settings... link in the Actions pane on the right (or in the context menu)
Scroll down to the bottom to the Recycling section
Change the Regular Time Interval (minutes) option to 0 (never recycle)

That will make sure the portal doesnt just recycle the app pool and require a rebuild just because a certain amount of time has passed.

System Center Service Manager