Tuesday, February 14, 2012

SCSM 2012 - Affected User Populates Affected Item Selection

I don't know if many people have noticed this, because I sure didn't. Maybe I am not the most observant person. On the incident form, you see "Affected user CIs:". I have always seen it, but nothing ever "clicked." When you enter an affected user, it gives you a list of CIs for that User.

You have SCSM 2012 Installed
You have your SCCM Connector Synchronized and it pulls workstation and user information.
You have AD Synchronized for users.

Open the Incident Form
Add an Affected User
Watch the Affected user CIs get populated.


No comments:

Post a Comment